Specialised conflict resolution services
Based in Sydney’s Inner West, Courtney Lamaro provides independent mediation and conflict coaching services to help people resolve disputes in a constructive and respectful way.
Conflict occurs in all areas of life, and we are often not equipped to navigate it on our own. Mediation offers a confidential and flexible space for open conversation, helping parties to better understand each other's perspectives and work towards a sustainable, realistic and mutually acceptable resolution.
Mediation or facilitated conversations can be appropriate for all kinds of conflict, relationships and circumstances. We aim to resolve disputes before they escalate and relationships become permanently damaged.
Parties often find that their overall communication skills and conflict management skills are improved after working through this process, making them more effective communicators.
We work with individuals, teams and organisations across a range of matters including
specialised roommate services
workplace issues
pet custody agreements
and more.
We offer mediation services face to face and online, and aim to resolve conflicts at a significantly lower cost than court proceedings or legal action.
Courtney Lamaro, Principal Mediator
Courtney Lamaro brings a calm, trauma-informed and people-focused approach, creating a space where people can feel heard, respected and supported - even when emotions are high or relationships have become fractured.
Courtney is approachable, non-judgemental and proudly queer friendly.
With more than 10 years of leadership and corporate experience, Courtney brings strong communication, problem solving and conflict management skills to her mediations.
This experience, combined with qualifications in dispute resolution, law, trauma informed practice and family group conferencing, means Courtney is well placed to work with a range of personalities and disputes whilst remaining open and comfortable.
She is passionate about making mediation accessible and affordable, particularly for people or communities who feel unrepresented or face barriers to accessing traditional dispute resolution services.